Shipping & Returns
Thank you for shopping with Stethoscope.com.ph!
Your satisfaction is our top priority — we know how important it is for you to receive your order quickly and hassle-free.
Shipping Policy
We process and dispatch all orders placed by 2:00 PM, Monday to Friday on the same day — including engraved orders! Orders placed after this time or over the weekend will be shipped the next business day (Monday for weekend orders).
We aim to eliminate dispatch delays entirely. In the rare event of a delay, one of our representatives will promptly get in touch to inform you of the situation. At that point, you may choose to wait for the item or cancel your order.
We ship worldwide!
Please note that some product restrictions may apply, and certain items cannot be shipped internationally.
When placing your order, shipping and delivery estimates will be provided based on item availability and the shipping option you select. Depending on the courier service you choose, estimated delivery dates will appear at checkout.
Your order will be delivered via trusted express couriers such as:
UPS Express
DHL Express
TNT
Shipping costs are calculated based on your destination and will be clearly displayed before you finalize your purchase.
Returns Policy
You can return most new, unopened items within 14 days of delivery for a full refund.
If the return is due to our error (for example, if you received an incorrect or defective product), we will also cover the return shipping cost.
Once your return is shipped back to us, you can expect your refund within four weeks — though it often happens much faster. This timeline covers:
5–10 business days for the package to reach us
3–5 business days for us to process your return
5–10 business days for your bank to complete the refund transaction
Need to make a return?
No problem — simply contact our support team and we’ll guide you through the process.